Many thanks to all who took the time to complete our Customer Survey. We really appreciate the feedback and the winner of the draw is Francis Cassidy from CALA homes. A prize will be on its way to you shortly.
At Oregon we pride ourselves on the service we provide to our customers. The results of the survey have told us we are doing well in many different aspects of our service.
• Just over 90% of you think we have a very high, or high, quality product
• 70% of you think we are either extremely or very flexible in changing delivery dates.
• 80% of you are satisfied with the kit erection process on site.
• 100% of you think we are great at maintaining high health and safety standards.
• Nearly 90% are satisfied with the service you have received from Oregon Timber Frame.
• In fact, our average score is 4.17 out of 5 for your overall customer service experience.
We continue to constantly try to improve the way we do things and the service that we offer. The survey has been helpful in pointing out some areas for us to focus on this year.
Although the survey is now closed, we continually welcome feedback, so please do not hesitate to pick up the phone and talk to a member of the team at any time.
